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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jag

July 17, 2026

5  out of  5
rating by Jag
"Good place"
We responded:
"Jag, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Steph

July 7, 2026

5  out of  5
rating by Steph
"Clint Harris' employees are extremely friendly and easy to talk to. They are prompt with whatever service I need done."
We responded:
"We appreciate your review, Steph. We are so happy that you had such a wonderful experience with State Farm Agent Clint Harris’s Team here in Springfield ! "
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Gabe Underwood

July 6, 2026

1  out of  5
rating by Gabe Underwood
"Switched to State Farm because of cheaper rate for my wife and I. I paid for the insurance and was told everything was good to go. Left feeling pretty good about the switch.Found out 3 months later I didn’t have boaters insurance from the bank holding my boat lien. Called State Farm and tried to get confirmation of insurance. They told me the underwriter had A question about my boat and tried to get a hold of me. When they couldn’t reach me, they canceled the policy without notifying me. The lady then confirmed they didn’t have my phone number updated. So how did they contact me??? No emails were sent either. This mistake by State Farm cost me an extra $1,400 for insurance tacked onto the loan by my banks insurance department. Been with State Farm for 4 months and looking for another insurance company."
We responded:
"I am always upset to hear that someone had a bad experience with my team. It causes me to research what happened in detail, especially when I hear about it for the first time via a google review. This puts us at odds because what I found doesn't exactly line up with this review. I found that we did need information. I show that four phone calls were made. Two of those were made to your wife and two to your active work cell number. It happens to be the phone that you called in your inquiry on. We left multiple voicemails and sent a letter to your home. When we didn't get any response then the company takes action. We can't control that in the office. All of these things are time stamped in the system and can't be altered, after the fact.

I am truly sorry that this happened. We can do better. We can try to email for a response as well. We also updated your phone to your personal cell versus work cell. We will do better about getting that squared away up front. I don't want to lose you as a customer. I truly don't. I can't let this kind of review stand and not address it with the inconsistencies either. I hope that we can come to a resolution with each other rather than online. "
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Glenda Sharp

June 25, 2026

5  out of  5
rating by Glenda Sharp
"State farm is the greatest. What can I say? They actually contacted me to review my insurance and I've had other insurance companies that would just take your money and not even talk to you. I was with one insurance company over 30 years and they only talk to me twice in those 30 years but they enjoy taking my money since my husband passed away. I'm having a deal with this and I finally found State farm I can trust and they're always there for me. That means a great deal
Glenda"
We responded:
"Thanks so much for the fantastic rating, Glenda! We are so glad you had a positive experience with us here on State Farm Agent Clint Harris’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sunshine BBQ

June 24, 2026

1  out of  5
rating by Sunshine BBQ
"State Farm is horrible when it comes to filing a claim. You pay insurance and don't even get to use it when something happens to your property."
We responded:
"It is always interesting to me that someone goes to google to say this rather than talking to me about their situation. I honestly don't know who posted this, but I can say this with confidence. State Farm filed 14,000 claims in roughly 6 days after April hailstorm. The feedback that I have received from customers that filed is that it went great. If you would ever like to have someone work with you on this, please give us a call. "
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Roman Velychko

June 19, 2026

5  out of  5
rating by Roman Velychko
"So much thank you for your great job!!!"
We responded:
"Roman, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Clint Harris’s Team is just a call or email away!"
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Samantha Franks

June 19, 2026

5  out of  5
rating by Samantha Franks
"Working with the Clint Harris office has been a great experience, especially Dalton Trussell. He's been helping me since I first joined, and he's always responsive and kind. I always enjoy talking with him. Thank you, State Farm!"
We responded:
"Thank you so much for your fantastic review, Samantha! It's wonderful to hear that you had such a positive experience. Your support means a lot to us, and we're here whenever you need assistance. Have a great day!"
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Preston Haddan

June 19, 2026

5  out of  5
rating by Preston Haddan
"Easy to work with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Russell

June 17, 2026

5  out of  5
rating by Russell
"Staff was helpful in getting the information we needed to reconcile our accounts! Very appreciative of there time!"
We responded:
"Thank you for the 5-star review, russell! Here on State Farm Agent Clint Harris’s Team, we are proud to serve our community and appreciate your recognition. "
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jeff lepold

June 10, 2026

5  out of  5
rating by jeff lepold
"Clint and staff are always great to work with. Very responsive and helpful."
We responded:
"Thank you for your kind review of State Farm Agent Clint Harris’s Team. We appreciate it!"
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Dani Rasson

June 4, 2026

5  out of  5
rating by Dani Rasson
"Ella went over & above to research some questions I had about my auto policy. By doing so she saved me money! I also appreciate that she was friendly & personable."
We responded:
"Thank you so much for sharing your experience with David Cook! We're delighted to hear that you were able to save on your homeowners and auto insurance."
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Abigayle Holmes

May 20, 2026

5  out of  5
rating by Abigayle Holmes
"FIVE FREAKIN STARS. We have been through all the life changes with this office. They have always gone above & beyond to help us whether it’s policy price reductions or filing a claim. They make everything so seamless & easy. Dalton is amazing to work with & always makes everything process easy. He is knowledgeable & -I’m telling you- goes BEYOND to help you with whatever you need. Cannot see us leaving this office any time soon.

I’d give them 10 stars if I could."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Clint Harris’s Team."
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Bobbi Reavis

May 14, 2026

5  out of  5
rating by Bobbi Reavis
"Very helpful!!!! They were super kind as well."
We responded:
"Thank you so much for the 5-star rating, Bobbi! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Cj Sarratt

May 12, 2026

5  out of  5
rating by Cj Sarratt
"Joshua De Perio is my new favorite person today. :) Thank you, Josh for helping me understand a few things about my insurance. You made my day, sir."
We responded:
"Thank you for the great review, CJ"
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Kearsten Jones

April 30, 2026

5  out of  5
rating by Kearsten Jones
"I worked with Josh to enroll in car insurance and renters insurance. He was incredibly kind and took his time answering my questions and providing me with the information that I needed. He made me feel like a valued customer and treated me with the utmost kindness and respect. It was great experience and I will happily recommend him to anyone!"
We responded:
"Kearsten, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Clint Harris’s Team here in our Springfield office. "
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Erica Ewell

April 27, 2026

5  out of  5
rating by Erica Ewell
"I worked with Josh De Perio and he was able to save me a TON of money on my car insurance! It was an easy switch and my coverage is better now as well."
We responded:
"Erica, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Clint Harris’s Team is just a call or email away!"
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Jon Ketel

April 23, 2026

4  out of  5
rating by Jon Ketel
"Very helpful friendly office staff, they done a great job helping to resolve a billing issue."
We responded:
"Thank you for the great review, Jon! We are glad you had a valuable experience with State Farm Agent Clint Harris’s Team here in Springfield. If you have any suggestions or ideas on how we can improve, we are always open to hearing them. "
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Ron Hardt

December 18, 2025

5  out of  5
rating by Ron Hardt
"I had the opportunity to to visit with State Agent Nancy Kidd knocker regarding getting insurance with State Farm. I found Nancy to be very knowledgeable extremely helpful patient and I believe one of the nicest agents I’ve ever spoke with. She helped me through a long process of determining what type of insurance we needed and all the different types of insurance we needed for cars, house, etc. and I would like to let whoever is in charge or the one that she may work for know that you have an exceptional individual there it seemed to be a very good strong, moral Christian woman."
We responded:
"Thank you for sharing your experience with Nancy Kidd Knocker. It's wonderful to hear how knowledgeable, helpful, and patient she was during your visit. Your feedback about her exceptional service and strong moral character is greatly appreciated. We are glad she could assist you in determining the right insurance coverage for your needs. Your kind words will certainly be shared with her and the team."
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RaidersSuk4Life

December 16, 2025

5  out of  5
rating by RaidersSuk4Life
"Nancy is amazing to work with!"
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that Nancy has been amazing to work with. Your feedback is greatly appreciated, and we're glad to know that our team is meeting your expectations."
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Ruth Ann Herries

December 13, 2025

5  out of  5
rating by Ruth Ann Herries
"I so appreciate Dalanie. She is sincere and always calls me back. This office is well run and cares about their clients. Thank you!"
We responded:
"Thank you, Ruth Ann, for sharing your positive experience with us. It's wonderful to hear that Dalanie has been sincere and responsive to your needs. We strive to ensure our office runs smoothly and that our clients feel cared for. Your feedback is greatly appreciated!"
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clint bull

November 13, 2025

5  out of  5
rating by clint bull
"Nancy is Awesome! She was very helpful and attentive. She also found us ways to not only save money, but to consider coverage which we were not aware of. 10 stars!
Paula Bull"
We responded:
"Thank you so much for sharing your experience with Nancy. It's wonderful to hear how helpful and attentive she was in assisting you. We're glad she could help you find savings and explore additional coverage options. Your feedback is greatly appreciated, and we're delighted to know you had such a positive experience."
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Taedra Kant

October 23, 2025

5  out of  5
rating by Taedra Kant
"Customer service was ABOVE AND BEYOND! Nancy was absolutely a blessing to work with helped with all my “last minute” processing. Highly recommend
I’d give 10 stars if I could just for her customer service , thank you so much!"
We responded:
"Thank you for sharing your wonderful experience! It's fantastic to hear that Nancy was able to assist you so effectively, especially with last-minute processing. Your recommendation and kind words mean a lot to us. We're delighted to know that our customer service made such a positive impact."
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lenora siegrist

October 21, 2025

5  out of  5
rating by lenora siegrist
"I had a confusing issue with sfpp and a life policy.
Nancy was so kind and understanding and made all of the necessary calls to get issues resolved.
Thank you Nancy"
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Nancy was able to assist you with your issue and provide the support you needed. Your feedback is greatly appreciated, and we're glad to know that your concerns were resolved."
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Sue Schindler

October 14, 2025

5  out of  5
rating by Sue Schindler
"Nancy was well informed and knew how to handle my concerns efficiently."
We responded:
"Thank you, Sue, for sharing your positive experience. It's wonderful to hear that Nancy was able to address your concerns efficiently and provide you with the information you needed. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Amber Johnson

October 8, 2025

5  out of  5
rating by Amber Johnson
"She had an amazing attitude twords everything including the many confusing questions me and my aunt had. This lady was the first to help us complete our process, thank you so very much!"
We responded:
"Thank you, Amber, for sharing your positive experience. It's wonderful to hear that you felt supported and that your questions were addressed with such a helpful attitude. Your feedback is greatly appreciated and will be shared with the team. We're glad to have been able to assist you and your aunt effectively."